Warranty and Returns Policy
Fourtec products come with a full 12 month warranty, and free technical support from Esis Pty Ltd in Australia.
If you are experiencing difficulties with your product, please contact us on:
Phone: +61 2 9481 7420
Email: [email protected]
When emailing, please include your phone number, and as much detail as possible about your issue, so we can assist you as efficiently as possible.
Most Fourtec products may be returned for a credit or refund within 14 days of purchase.
Products that cannot be returned include:
Products manufactured or imported specially to fulfil a customer order
Products that we do not normally keep in stock
Products that are no longer in “as new” condition. When returning a product for credit or refund, the product must be in perfect original condition, with all accessories and product packaging as new.
Products that have been purchased a long time ago. In general returns within 2 weeks of purchase can be credited.
Note that a re-stocking fee may apply to returns in some circumstances.