We aim to delight you with prompt and reliable order processing and great customer service.
When you order products we have in stock, for shipping within Australia, we will do our best to dispatch them from our Sydney office on the same day, for orders placed before 12pm on a business day. If it’s urgent please do let us know by writing “urgent” in the comments section of the order, or following up with a phone call.
A flat shipping fee of $19+GST applies per order.
We use Couriers Please for local deliveries, and StarTrack Premium for the rest of Australia.
Delivery is overnight (next business day) to most urban destinations in Australia. If you’re outside a metro area please contact us to confirm the delivery timeframe.
Our couriers require a signature on delivery. If there’s nobody available to receive the delivery, a card may be left by the driver and you may need to contact the courier company.
If you require different shipping arrangements, please contact us on +61 2 9481 7420 and we can process your order manually.